Privacy Policy

Privacy Policy

Last updated - 31st January 2019

Jungle Sports is dedicated to keeping your details private. Any information, we collect in relation to you or your child, is kept strictly secured. The purpose of our Privacy Policy is to advise what information is collected when you visit our site, how this information is used and stored and whether it is disclosed.

We encourage you to familiarise yourself with this Privacy Policy and welcome your feedback and questions.

INFORMATION WE COLLECT

We may collect and hold a range of different information about you; information can be categorised under 'Non-personally identifiable information'€™ and '€˜Personally identifiable information' as described below.

Non-personally identifiable information

Whenever you use our website, or any other website, the computer on which the web pages are stored (the Web server) will automatically record non-personally identifiable information. For us, this data includes:

  • Your IP address
  • Your general geographic location
  • Your browser and device type
  • The pages you visit on our website
  • The time spent on those pages and the actions you take within our site.

Personally identifiable information

You are able to visit our website without disclosing any personally identifiable information to us. However, if you purchase from us or choose to provide your personal information to us via a form, we will collect and store this information.

The types of personally identifiable information we collect and store include:

  • Your name
  • Your child’s name
  • Your address and contact information
  • Medical details for your child
  • Records of your communication and interaction with us
  • Previous purchases you have made.

If you do not provide certain requested personal information to us, we may not be able to provide you with the full and appropriate extent of our services.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with personal information, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

HOW WE COLLECT THIS INFORMATION

Non-personally identifiable information

This information may be collected and analysed through Google Analytics, Google Tag Manager and Hotjar. For more information on these tools please visit their respective Privacy Policies on their websites.

Personally identifiable information

We may collect your personal information in a number of ways, including when you:

  • Fill out a form on our website
  • Log in to our website
  • Make a purchase from us
  • Contact Head Office
  • Interact with us on social media.

HOW WE USE THIS INFORMATION

We use your information for a range of different purposes, including:

  • To improve our website and services to you
  • To provide our services and products
  • To identify and deliver your orders
  • To communicate with you about, or market, our services, products, special offers, news, competitions and more
  • To personalise your experience with our brand.

We may also use your information so that our related entities or commercial partners can promote and market products, services and special offers that will be of interest to you.

You may unsubscribe from our marketing communication at any stage by contacting us via the details at the bottom of this page. 

HOW WE STORE YOUR PERSONAL INFORMATION

We may store your personal information in hard copy or electronic format at our Head Office, or at the premises of our trusted services providers. 

All information will be kept strictly secured and you can rest assured that the privacy of you and your child is of paramount importance to us.

We protect your personal information by:

  • Restricting access to personal information
  • Maintaining technology products to prevent unauthorised access.

When purchasing from Jungle Sports your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. It is, however, important to acknowledge that no data transmission over the internet can be guaranteed as completely secure and we cannot guarantee the security of any information (personal or other) you transmit to us. Jungle Sports will not be liable for any breach of security or unintended loss or disclosure of information through our website.

USE OF COOKIES

Jungle Sports uses the following cookies when you visit our website:

  • Site functionality cookies“ - these cookies allow you to navigate the website, log in and purchase.
  • Site analytics cookies - these cookies allow us to measure and analyse how our customers use our site.
  • Advertising cookies - these cookies are used to deliver marketing and advertising materials that are relevant to you. These advertisements are often delivered through a third-party. For example, we may use Google's remarketing service to target our ads to you based on your prior use of our website when you visit other sites in Google's network.

UPDATING YOUR PERSONAL INFORMATION

To modify or delete your personal information, or to opt out of our communications, please log in to the Members'€™ Area of our website or contact us via the details at the bottom of this page.

REVISIONS TO THIS PRIVACY POLICY

We may change this Privacy Policy from time to time and so we encourage you to check this page when you visit our site. We will always update the date at the top of this page to notify you of when the latest amendments were made.

CONTACTING US ABOUT THIS PRIVACY POLICY

If you have any questions or concerns about this Privacy Policy you can contact us at the details below:

Jungle Sports

T: 1300 383 050

E: info@junglesports.com.au